Tile - Lead Time

Lead Times For Samples

Sample orders will ship within one week of order via USPS Ground Service or USPS Express Service, depending on which service is chosen at checkout. If your sample request is time sensitive, and you need them asap or overnight, please email us at sales@thatcherstudio.com and we will do our best to accommodate you.

Lead Times For Tile Orders

US Tile Orders will ship via USPS Two Day Air within one week of purchase if the product is in stock. USPS Two Day Air is a 2-3 day service.  If the product is not currently in stock, the tile can have up to a 10 week lead time.

If you have questions about the possible lead time of your tile, please email us at sales@thatcherstudio.com and we will provide you with an up-to-date lead time. If your project is time sensitive, please email us and we will do our best to accommodate you.

International Tile Orders will ship via DHL within one week of purchase if the product is in stock. DHL is a 3 day service. However, this does not include any time that your order may spend in customs. To ensure that your order is not held up in customs, please provide an accurate address and phone number at checkout. The phone number is very important, since customs will attempt to call and collect payment when customs duties are owed, prior to releasing the wallpaper.

If the product is not currently in stock, the tile can have up to a 8 week lead time. If you have questions about the possible lead time of your tile, please email us at sales@thatcherstudio.com and we will provide you with an up-to-date lead time. If your project is time sensitive, please email us and we will do our best to accommodate you.

  

    
Rush Services

If you have a time sensitive project, we can often offer rush services for a fee. If you are interested in rush services, please let us know and we will let you know asap if we can accommodate your rush order.