LEAD TIME FOR SAMPLES AND ROLLS
Lead Times For Samples
Sample orders will ship within one week of order via USPS Ground Service or FedEx 2-day, depending on which service is chosen at checkout. If your sample request is time sensitive, and you need them asap or overnight, please email us at sales@thatcherstudio.com and we will do our best to accommodate you.
Lead Times For Wallpaper Rolls
US Wallpaper Orders will ship via FedEx Ground or FedEx 2-day (
depending on which service is chosen at checkout) within one week of purchase if the product is in stock. If the product is not currently in stock, the wallpaper can have up to a 10-12 week lead time.
If you have questions about the possible lead time of your wallpaper, please email us at sales@thatcherstudio.com and we will provide you with an up-to-date lead time. If your project is time sensitive, please email us and we will do our best to accommodate you.
International Wallpaper Orders
International orders are shipped via FedEx or UPS. Please note that your order may be subject to import duties and taxes, which are levied once a shipment reaches your country, and you will be responsible for paying all additional charges for customs clearance. Please also note that an accurate phone number on your payment and shipping information will ensure that your order is less likely to be held up in customs. We cannot mark merchandise shipped overseas as a gift or otherwise lie about the product’s value to skirt or reduce customs fees.
We recommend the Easy Ship “Duties and Taxes Calculator” as a resource for estimating customs costs in advance of your shipment.*
https://www.easyship.com/duties-and-taxes-calculator/usa
*Please note that customs charges in other countries are beyond our control, and subject to change at any time. We are not responsible if customs charges are different than quoted, as any provided customs costs are for estimation purposes only, supplied in good faith, for your convenience, but with no guarantees.
Please contact your local customs office for specific information about what you can expect to pay in customs fees. AU & CA:
https://www.homeaffairs.gov.au/busi/duty/indi/importers
https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html
If the product is not currently in stock, the lead time listed above will apply. If you have questions about the possible lead time of your wallpaper, please email us at sales@thatcherstudio.com and we will provide you with an up-to-date lead time. If your project is time sensitive, please email us and we will do our best to accommodate you.
Rush Services
If you have a time sensitive project, we can often offer rush services for a fee. If you are interested in rush services, please let us know and we will let you know asap if we can accommodate your rush order.